EHR Clinical Analyst - Full Time

Amherst, OH

Back to Positions Apply for Position

Under the supervision of Information Technology Director, this position will facilitate the development and implementation of the EHR System.

All training will be completed in: Sandusky, OH

Develop and instruct training program for new providers and established team members and assist with the on boarding of new provider offices.
Review, evaluate, and test new software. Develop and implement approved processes flows with team members.
Identify, troubleshoot and resolve software problems through taking helpdesk calls and rounding within offices.
Work closely with the vendor helpdesk to resolve software problems.
Assists users to identify software and procedural requirements.
Maintain excellent customer service while working with NOMS physicians and team members.
Assist analyst team with new user training, office workflow rounding and helpdesk as needed.
Ensures that the software functions efficiently on a daily basis and remains in safe functioning condition.
Stays abreast of leading-edge information technology, communications and healthcare software applications.

Knowledge of electronic medical record processes, problem identification, medical data processing practice.
Possess an understanding of workflows, policies, procedures, patient care and clinical business objectives and regulatory requirements.
Skill in performing as programmer/analyst to resolve critical problems, coordinate simultaneous efforts, recover from data loss, speed up development, improve program efficiencies.
Ability to be oriented to end-user support needs across multiple sites.
Strong leadership and communication skills, both written and oral.

Associates degree in information systems, clinical or technical field preferred.
Minimum three (3) years progressively responsible experience in information systems. Healthcare setting preferred.
Electronic Health Record and/or eClinical Works experience preferred.

Office setting and computer facility. Minimal exposure to communicable diseases.
Must be flexible, will include some evening hours.
Position required 100% travel to NOMS outlying offices, which may include overnight stays.

Requires sitting for long periods at computer terminal, bending, reaching, stretching.
May involve lifting up to 30 pounds of light equipment.
Requires manual dexterity for operation of keyboard.
Position will require daily travel to and from outlying offices.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER