EHR Analyst - Full Time

Youngstown, OH

Under the supervision of Information Technology Director, this position will facilitate the development and implementation of the EHR System.   


Duties And Responsibilities:

  • Instruct training program for new and established team members and assist with the on boarding of new provider offices.
  • Review, evaluate, and test new software. Implement approved processes flows with team members.
  • Assist in the development of documentation to assist with the software training program.
  • Identify, troubleshoot and resolve software problems through taking helpdesk calls and rounding within offices.
  • Work closely with the vendor helpdesk to resolve software problems.
  • Assists users to identify software and procedural requirements.
  • Ensures that the software functions efficiently on a daily basis and remains in safe functioning condition.
  • Stays abreast of leading-edge information technology, communications and healthcare software applications.

Skills And Knowledge:

  • Knowledge of electronic medical record processes, problem identification, medical data processing practice.
  • Skill in performing as programmer/analyst to resolve critical problems, coordinate simultaneous efforts, recover from data loss, speed up development, improve program efficiencies.
  • Ability to be oriented to end-user support needs across multiple sites.
  • Strong leadership and communication skills, both written and oral.

Education And Experience:

  • Associates degree in information systems, business or technical field preferred.
  • Minimum of three (3) years progressively responsible experience in information systems. Health care setting preferred.
  • Electronic Health Record and/or eClinicalWorks experience preferred.


  • Must be flexible, will include some evening hours.
  • Position will require daily travel to and from outlying offices.
  • Position will require traveling up to 75% of the time.