Collections Specialist

Sandusky, OH

This is a clerical position that assists with the collection of delinquent patient accounts. Work is performed in accordance with NOMS policies and procedures/applicable federal and state laws. Effective performance requires independent action under general supervision.

General Duties:

  • Identifies delinquent accounts, aging period and payment sources.
  • Processes delinquent unpaid accounts by contacting patients and third party reimbursers.
  • Reviews each account, credit reports and other information sources such as credit bureaus via computer.
  • Performs various collection actions including contacting patients by phone and resubmitting claims to third party reimbursers.
  • Evaluates patient financial status and establishes budget payment plans.
  • Follows and reports status of delinquent accounts.
  • Assigns uncollectible accounts to collection agency or attorney via NOMS policies.

Physical Requirements:

  • Requires sitting and standing associated with a normal office environment.
  • Manual dexterity for using a calculator and computer keyboard.

Education and Work Experience:

  • High school graduation or GED
  • Associates degree preferred.

Minimum of two years medical collection experience.Certification:

  • Certifications appropriate to the position and clinical setting in any
  • One year of medical insurance background preferred.
  • Typing ability and Word processing/computer skills.

Equal Employment Opportunity Employer