Clinical Super User - LPN/MA - Full Time

Various Locations

NOMS Healthcare is seeking to hire Full Time Clinical Super Users (Amherst, Westlake, Lyndhurst, Sandusky and Genoa) who are passionate about providing quality healthcare to our patients while gaining clinical experience in multiple specialties. The Clinical Super Users are responsible for assisting physicians with patient care, chart management, scheduling appointments and assisting with in office procedures; other duties may include, back office ACO and IT tasks. The Clinical Super Users will be the lead Super User in their county and will travel to area offices to assist with daily clinical functions.

Duties And Responsibilities:

  • Complies with all HIPAA and OSHA regulations and policies.
  • Assists in area offices that need additional clinical assistance's and support.
  • Fulfills patient care responsibilities as assigned which may include - rooming patients; checking schedules and organizing patient flow; assisting patients as needed with walking, dressing, collecting specimen, etc. ; perform screenings per provider guidelines; charting; relaying instructions to patients/families; answering calls and providing pertinent information.
  • Fulfills clerical responsibilities as assigned which may include - sending/receiving patient medical records; obtaining lab/x-ray reports; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and filed appropriately.
  • Fulfills organizational responsibilities as assigned which may include - respecting/promoting patient autonomy; responding appropriately to emergency codes; sharing problems relating to patients and/or staff to immediate supervisors quickly.
  • Fulfills environmental responsibilities as assigned which may include - setting up instruments and equipment; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control; ordering sorting, storing supplies; restocking exam/procedure rooms.
  • Maintains excellent autonomy over the position and daily duties that coincide with patient care.
  • Other duties as assigned.

Knowledge and Skills Required:

  • Knowledge of clinical principles and protocols.
  • Knowledge of information that must be conveyed to patients and families.
  • Skill in performing tasks appropriately.
  • Skill in critical thinking and decisive judgment.
  • Skill intact and diplomacy in interpersonal interactions.
  • Skill in understanding of patient education needs by effectively sharing information with patients and families.
  • Skill in identifying equipment problems and correcting or notifying supervisor.
  • Ability to adapt to new different office environments.
  • Ability to be flexible with daily schedule changes.
  • Ability to learn and retain information regarding patient care procedures.
  • Ability to communicate clearly.
  • Ability to project a pleasant and professional image.
  • Ability to plan, prioritize and complete delegated tasks.
  • Ability to demonstrate compassion and caring in dealing with others.
  • Ability to apply written instructions and standardized work practices.
  • Ability to establish and maintain effective relationships with physicians, co-workers, patients and patients’ families.

Education and Work Experience:

  • Graduate of Medical Assisting Program or Accredited Nursing School preferred.
  • Minimum of two years work experience in public contact job, preferably medical office environment.
  • One year experience with being a clinical lead.
  • Possible bonus opportunities available throughout employment.

Certificates and Licenses Required:

  • Certified or Registered Medical Assistant Certification or License Practice Nurse (CMA, NRCMA, RMA or LPN) Required.
  • Maintains CPR certification

Environmental/Working Conditions:

  • Combination of medical office and exam/procedure room settings. Well-lighted, well-ventilated, adequate space. Exposure to communicable diseases and other conditions common to medical office setting.

Physical/Mental Demands:

  • Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to lift up to 30 pounds of supplies.

Equal Employment Opportunity Employer