Billing Specialist - Full Time

Norwalk, Ohio

Responsible for billing services in Access Orthopedics office- bill daily charges & surgeries. Also will be in charge of completing BWC paperwork.

Duties and Responsibilities:

  • Maintains fee ticket system including creating, updating and printing tickets as necessary.
  • Gathers, audits, corrects office fee tickets including checking for accurate patient demographic information and total charges by monitoring patient’s chart to verify ticket information.
  • Works with medical staff to resolve coding issues and associated problems.
  • Assists in greeting, screening, scheduling and directing patients. Assists patients in completing all necessary forms.
  • Performs secretarial/clerical duties, including medical composition.
  • Prepares and processes correspondence. Answers routine medical inquiries and drafts letters.
  • Performs front desk duties as necessary. Answers telephone, screens calls, takes messages, and provides information.
  • Obtains, verifies, and updates patient information and provides support services to patients and clinical staff.

Knowledge and Skills Required:

  • Knowledge of coding policies and procedures
  • Knowledge of health insurance processing and clinical operating policies.
  • Skill in using computer coding programs and systems.
  • Skill in identifying and resolving problems.
  • Ability to examine patient insurance documents for accuracy and completeness
  • Ability to work effectively with patients and co-workers.

Education and Work Experience:

  • High school graduation or GED.
  • Typing ability and Word processing/computer skills.
  • Previous billing experience- ortho preferred.
  • Previous experience with BWC billing/paperwork

Environmental/Working Conditions:

  • Primarily office setting. Minimal exposure to communicable diseases.

Physical/Mental Demands:

  • Normal office environment. May view computer screen for long periods of time. Work may be stressful at times. Interaction with others is constant and interruptive.