Patient Triage Specialist - CMA/RMA or LPN - Full Time - Patient Services | NOMS
Home/Careers/ Patient Triage Specialist - CMA/RMA or LPN - Full Time - Patient Services

Patient Triage Specialist - CMA/RMA or LPN - Full Time - Patient Services

Sandusky, OH

Responsible for triaging patient phone calls and assisting with medical questions, prescription refills, and appointment scheduling. This position is also responsible for assisting with reports and processing medical records requests and referrals. The hours for this position are 12pm-8pm Monday-Thursday. Holidays are included, and are time and a half. 


  • Complies with all HIPAA and OSHA regulations and policies.
  • Provides basic patient care as ordered.
  • Promotes wellness by providing patient education materials, communicating physician advice/instructions.


  • Knowledge of basic nursing principals and protocols.
  • Knowledge of policies and procedures related to infection control, environmental safety and patient confidentiality.
  • Knowledge of medical chart reporting/records.
  • Skill in appropriate assessment and assistance techniques.
  • Skill in appropriate use of universal precautions, safe workplace and confidentiality methods.
  • Ability to work effectively as team members with physicians and other staff.
  • Ability to appropriately interact with patients, families, staff and others.
  • Ability to project a pleasant and professional image.
  • Ability to flexibly respond to changing demands.
  • Ability to apply written instructions and standardized work practices.
  • Ability to communicate clearly.

Education and Work Experience:

  • High school graduation or GED
  • Graduate of medical assisting program preferred.
  • Minimum of two year work experience in public contact job, preferably medical office environment.


  • Maintains CPR certification
  • Certified or Registered Medical Assistant certification required or State Licensed LPN.

Equal Employment Opportunity Employer

Health & Wellness

Dry January / February ....Should I?

Dry January, started in England in 2013, as a way to start over after heavy holiday drinking, is now...

Health & Wellness

Walk Like a Penguin to Stay Safe This Winter

1. Wear flat shoes or boots with a good tread. Proper slip-resistant soles can reduce the risk of f...


NOMS ACO Earns High Quality Marks, Saves Medicare Money

NOMS ACO improved care for almost 10,000 beneficiaries across the northern part of Ohio and saved Me...

View All Stories