EHR Clinical Analyst

Parma, OH

Under the supervision of Information Technology Director, this position will facilitate the development and implementation of the EHR System.   

Duties and Responsibilities:

  • Develop and instruct training program for new providers and established team members and assist with the on boarding of new provider offices.
  • Review, evaluate, and test new software. Develop and implement approved processes flows with team members.
  • Perform in-depth analysis of workflows, data collection, report details, and other technical issues with EHR software
  • Develop documentation to assist with the software training program.
  • Prioritize and implement requested changes to the system.
  • Identify, troubleshoot and resolve software problems through taking helpdesk calls and rounding within offices.
  • Work closely with the EHR vendor support staff to resolve software problems.
  • Ensures that the software functions efficiently on a daily basis and remains in safe functioning condition.

Knowledge and Skills Required:

  • Knowledge of electronic medical record processes, problem identification, medical data processing practice.
  • Possess an understanding of workflows, policies, procedures, patient care and clinical business objectives and regulatory requirements.
  • Skill in performing as programmer/analyst to resolve critical problems, coordinate simultaneous efforts, recover from data loss, speed up development, improve program efficiencies.
  • Ability to be oriented to end-user support needs across multiple sites.
  • Strong leadership and communication skills, both written and oral.

Education and Work Experience:

  • Associates degree in information systems, clinical or technical field preferred.
  • Clinical license or certification preferred (RMA, CMA, LPN)
  • Electronic Health Record and/or eClinical Works experience preferred.

Environmental/Working Conditions:

  • Office setting and computer facility. Minimal exposure to communicable diseases.

Physical/Mental Demands:

  • Requires sitting for long periods at computer terminal, bending, reaching, stretching.
  • May involve lifting up to 30 pounds of light equipment.
  • Requires manual dexterity for operation of keyboard.
  • Position will require daily travel to and from outlying offices.

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